Being admitted to hospital (video transcript)

00:03 seconds

Going into hospital can be a stressful and anxious time for patients and their families but with a little planning you can make your visit as smooth and comfortable as possible.

00:13 seconds

Begin by thinking about how you will get there. Avoid driving yourself if possible. Consider booking a taxi or asking a friend or relative to take you there. It's a good idea to familiarise yourself with the hospital's parking areas and nearest set down and pick up points.

00:29 seconds

You'll also need to think about what to bring. Make a list and tick off items as you pack.

00:34 seconds

Include living aids like glasses and dentures, your regular medications, x-rays or scans you'll need and, of course, your Medicare card. If you have private health insurance make sure you bring details of your cover. If you have private health insurance, you can choose to be treated as a private patient. Private patients can sometimes choose which doctor treats them. In a public hospital, private patients health insurance will cover the cost of medical services, accommodation and other related costs.

01:03 minutes

Some procedures will require you to fast or eat only certain foods before coming to hospital. Make sure you contact the hospital beforehand so you know of any special preparation you'll need to undertake before coming to hospital.

01:16 minutes

Let someone know if you have difficulty speaking or understanding English, because you can ask for an interpreter. It's best not to rely on family members for interpreting on medical matters. Most hospitals provide or have access to a free interpreter service.

Last reviewed: 22-10-2019

Patient Safety and Clinical Quality

This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.

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