What do I need to register and create an account with VaccinateWA?
You will need an email address to create an account with VaccinateWA (external site). If you do not have an email address, please call 13COVID (13 268 43) and the team will complete your registration.
If you wish to create an account on behalf of your child or dependant, you will be able to register them as a dependant under your existing account. Please see below information on registering and booking online for a child or dependant.
Anyone aged 16 years and over can register on VaccinateWA (external site) with their own email address and book an appointment.
If I share an email address, can I use the same email address to register someone else?
No. VaccinateWA uses your email address as your unique identifier for logging in to the system to review and manage your vaccination details. If your email address has already been used to register someone else (such as a spouse), only that person will be able to log in to VaccinateWA (external site). It is suggested to use or create an alternative email address or contact 13 COVID (13 268 43) to be registered manually.
Can I still register if I do not have an email address?
Yes. If you do not have an email address, please create one or alternatively, call 13 COVID (13 268 43) who will assist you to complete your registration.
I am unable to register online with VaccinateWA. What other ways can I register?
Please contact 13 COVID (13 268 43) and the team will be able to complete your registration and book your appointment on your behalf.
When you register with 13 COVID, an account will be created on your behalf. In order to log in to your VaccinateWA account to view details of your vaccinations and appointments, navigate to the VaccinateWA (external site) login page and use the 'I forgot my password’ link to set a password.
You will need to make sure the email address you enter in this process is the same email address you provided 13 COVID when you registered.
You can also make a booking at participating GPs, pharmacies, respiratory GP clinics or Aboriginal Medical Services by visiting the COVID-19 vaccine clinic finder (external site).
I do not have a mobile phone, can I still register?
To complete your registration in VaccinateWA (external site) we require a contact number to be recorded. If you do not have a mobile phone number, we can accept a landline instead.
What if I don’t have a permanent residential address?
Where possible, please provide a residential address as it is a mandatory field that is required to complete your registration. If you do not have a permanent residential address, please contact 13COVID (13 268 43) who will be able to assist you.
Why do I need I need to indicate that I’m a WA Health staff member?
WA Health staff may require specific vaccinations for their role.
WA Health Staff include employees of WA Health service providers (including students and volunteers) and people engaged under a contract for services by a health service provider.
What if I have had my first vaccination dose in another state or country? Do I need to still register to receive a second dose, third dose or booster?
Yes, we would still like you to register and provide the details of where you previously received the COVID-19 vaccine. After completing the ‘My consent’ step in the registration process, you will be able to record previously received doses in your COVID-19 Community Immunisation Program dashboard, by clicking on the ‘Received elsewhere? Record it here’ link. You will be asked to provide details including the vaccine brand and the date you received the dose. You will then be able to book your next dose.
Please note, any externally administered doses that are recorded in VaccinateWA will not be sent to the Australian Immunisation Register.
I have logged into VaccinateWA and there are additional questions from the last time I provided my details. Do I need to complete them?
You are not required to complete any additional fields as your details were saved from your previous session.
If I do not know the answer to one of the questions, can I save my registration and come back to VaccinateWA at a later time?
Once you have set up your account you can log back in at any time using the email address and password you set up on registration. All details you have entered will be saved and you can continue the registration process.
Can I attend a clinic for a vaccination without registering first?
Yes. You can receive a COVID-19 vaccination without an appointment at State-run community vaccination clinics. Find your nearest COVID-19 vaccination State-run community clinic.
You are strongly encouraged to make a booking to secure a convenient time. People with a booking will be prioritised to receive a vaccine at the time of their booking.
Some State-run metropolitan clinics may even turn away walk-ins to manage wait times and location capacity.
People can also make a booking at participating GPs, pharmacies, respiratory GP clinics or Aboriginal Medical Services by visiting the COVID-19 vaccine clinic finder (external site).