Manage My Care
Manage My Care is a free app and website which enables patients and carers to digitally track their WA Health public outpatient appointments and referrals at times convenient to them. Manage My Care can also be used to request updates to patient information and, for participating clinics, the rescheduling or cancellation of an appointment.
Download the free Manage My Care app via the
App store (external site) or
Google Play (external site). Alternatively, access the Manage My Care website:
www.managemycare.com.au.
For more information see below or read the frequently asked questions.
Where you can use Manage My Care
Manage My Care allows you to track outpatient appointments and referrals at all WA public hospitals and healthcare sites.
The following types of appointments will not display within Manage My Care:
- Diagnostic and imaging appointments (e.g. blood tests or scans),
- Elective surgery and booked admissions,
- Private health appointments.
Watch the video tutorial to learn how you can start using Manage My Care
Watch the video tutorial to learn how to start using Manage My Care for someone you care for
Need help?
Before submitting your query, you might find the answer in our FAQs, User Guide or video tutorials.
If you need help with technical issues (e.g. logging in, re-setting username or password, linking a patient to your account), our support team is available at 1800 517 133 (Monday-Friday, 7.30am-4.30pm).
For appointment questions (checking a referral, rescheduling, or cancellations):
- Check the Manage My Care app or website
- Call the hospital clinic directly (if a number is provided on your appointment letter)
- Contact Outpatient Direct at 1300 855 275 (Monday-Friday, 7:30am-5:30pm)
If you still need help or have feedback, please fill out our online feedback form and we will endeavour to respond to you within 5 business days.
Alternatively, you may wish to check other WA Health contacts at: Contact us (health.wa.gov.au).
This publication is provided for education and information purposes only. It is not a substitute for professional medical care. Information about a therapy, service, product or treatment does not imply endorsement and is not intended to replace advice from your healthcare professional. Readers should note that over time currency and completeness of the information may change. All users should seek advice from a qualified healthcare professional for a diagnosis and answers to their medical questions.